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Care and security

A website needs looking after once it's live. Our care plans keep yours updated, backed up, monitored and secure, and give you someone to call when something needs to change.

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Who it's for

  • Sites we've built, from the day after launch
  • Sites built by someone else, after a short review
  • Businesses that rely on their site for bookings or sales

What you get

  • Updates

    Software and dependencies kept up to date, and tested before they go live.

  • Backups

    Regular backups stored separately, with a tested way to restore them.

  • Monitoring

    We're alerted if the site goes down, slows down or its certificate is about to expire.

  • Security

    HTTPS, security headers and checks for known vulnerabilities, with fixes applied quickly.

  • Small changes

    Time each month for content changes and small improvements, depending on your plan.

How it runs

  1. 01

    Review

    We check the site's code, hosting, speed and security, and fix anything urgent.

  2. 02

    Set up

    We set up backups, monitoring and alerts, and agree how you'll send us requests.

  3. 03

    Look after

    Each month we apply updates, watch the site and handle your requests.

  4. 04

    Report

    You get a short monthly note of what we did and anything worth knowing.

Built into every project

These aren't extras. Every site we make is checked for them before it launches.

  • Speed

    Pages that load quickly on a mid-range phone and a patchy connection, measured before launch rather than guessed.

  • Security

    HTTPS, security headers, up-to-date dependencies and nothing installed that the site doesn't need.

  • Accessibility

    Built to WCAG 2.2 level AA and tested with a keyboard and a screen reader, so more people can use your site.

  • Code you own

    The code, the domain and the hosting accounts are in your name, so you're never locked in to us.

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    • Web development
    • Business websites
    • Care and security

Common questions

Do we need a care plan?

Not always. A simple site can run for a while without one. But every site depends on software that needs updates, and a plan means someone checks before something breaks.

Can you look after a site you didn't build?

Often, yes. We start with a review and tell you honestly whether the site is in a state we can keep secure.

How do the plans differ?

Mainly in how much time for changes is included and how quickly we respond. The packages page describes each plan.

What happens if the site goes down?

We're alerted automatically and start looking into it straight away. How quickly we respond depends on your plan.

Let's talk about care and security

Tell us about your business and what you need. We reply within one working day with honest next steps.

Start a project

Or call us on +94 70 608 9549